Convoy Platform loads are now being cross-posted to DAT to give carriers more access to available freight. These loads appear on DAT under the company name “Book on Convoy Marketplace.”
Convoy Platform is a digital freight marketplace where brokers post loads and pre-qualified carriers book them directly. Carriers must complete Convoy’s onboarding and vetting process before they can book freight through their platform.
Follow these steps when you find a Convoy load on DAT:
- When you see a load posted under a company “Book on Convoy Marketplace”, click Book.

- Follow the redirect based on your setup
On DAT Mobile:
- If you already have the Convoy app and are onboarded, you’ll be taken directly to the load in the Convoy app.
- If you don’t have the Convoy app, you’ll be directed to a page to onboard and download the app.
On DAT Web:
- If you are not onboarded with Convo, you’ll be taken to a sign-up/onboarding page.
- If you are already signed in and onboarded, you’ll be taken directly to the load on Convoy’s website.
- Complete booking process on the Convoy platform.
Important notes:
- Booking is completed through Convoy Platform, not directly on DAT.
- You must be onboarded and approved by Convoy to book these loads.
FAQs
How do I download the Convoy Platform app?
What's the best way to contact support?
For app and account based support:
For issues with your Convoy Platform account or app, please email the following:
- Carrier access/login questions: carrieraccess@convoy.com
- Carrier insurance: carrierinsurance@convoy.com
- App issues: carriersupport@convoy.com
- Factoring support and NOA's: factoringsupport@convoy.com
- You can also report an issue with the app or suggest improvements directly in the app by going to the "Services" tab in the bottom menu and selecting "Give Convoy Feedback."
- Convoy Platform Help Center