When a broker selects 'email' as their preferred contact method for a load posting, an email icon will appear next to that load posting. DAT One Web makes it easy for carriers to quickly send emails to brokers for inquiries about load details, rates, or onboarding. Here’s how it works:

  1. Go to one.dat.com and run a load search.
  2. In the search results, look for the email icon next to the load posting.
  3. Click the email icon and select from the pre-formatted templates:
    • Load Inquiry
    • Onboarding Request
    • Rate Inquiry
    • Create My Own
  4. Review the pre-filled email, which includes load details and contact information.
  5. Make any necessary edits or add extra information.
  6. Click GENERATE EMAIL to open your default email app (e.g., Gmail, Outlook).

Note: Emails are not sent or received within DAT One. If you prefer not to use this feature, you can simply click the email address on the load posting to open your email app and draft your own message.